Privacy Policy

1. Who we are

MV Event Styling provides remote event styling, event design, consultation and supplier sourcing services across the UK, together with selected local event setup services around Harrogate, North Yorkshire.

References in this policy to “MV”, “we”, “us” or “our” mean MV Event Styling.

Our primary contact email for event enquiries is: events@MVeventstyling.com.

2. Information we collect

We may collect information that you provide directly when completing our consultation builder, enquiry forms, contacting us or purchasing an MV service.

This may include:

• Your name.
• Email address.
• Telephone number.
• Event date.
• Event type.
• Guest numbers.
• Event venue and address.
• Event budget.
• Styling preferences and colour preferences.
• Venue information and measurements.
• Wedding-specific information where relevant.
• Supplier requirements.
• Photographs or inspiration images you choose to provide.
• Information contained in correspondence with us.
• Services and add-ons selected through the website.

We may also collect technical information generated when you use the website, such as browser type, device information, IP address and basic website usage information where analytics or security services are enabled.

3. How we use your information

We use personal information only where we have a legitimate reason to do so.

We may use your information to:

• Review consultation and event styling requests.
• Assess whether we have availability to support your event.
• Recommend an appropriate MV package.
• Prepare event styling concepts and recommendations.
• Research event suppliers where included in your package.
• Communicate with you about your event.
• Arrange consultations or video calls.
• Calculate eligibility for local Harrogate setup services.
• Process or authorise payments.
• Maintain records of services provided.
• Respond to questions, complaints or requests.
• Protect the website and our services against misuse or fraud.
• Meet legal, tax, accounting or regulatory obligations.

4. Our lawful basis for using your information

Depending on the circumstances, we may process personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with a legal obligation, or because we have a legitimate business interest in operating and protecting our services.

Where we rely on consent for a particular activity, you may withdraw that consent at any time.

5. Companies and services we may use

We may use trusted third-party providers to operate parts of the MV website and service.

These may include providers for:

• Website hosting.
• Database and website infrastructure.
• Email delivery.
• Address lookup and geolocation.
• Payment processing.
• Website analytics.
• Security and fraud prevention.

At the time of writing, MV uses or intends to use services including Netlify, Geoapify, Stripe, Supabase and email delivery providers as relevant to the operation of the website.

These providers may process limited personal information on our behalf where necessary to provide their service.

6. Payments

Payment functionality will be provided through Stripe when activated. MV does not intend to store full payment-card details directly on its own website systems.

Payment information submitted through Stripe will be processed in accordance with Stripe's own privacy and security arrangements.

7. Address and location information

When you enter an event address, address lookup technology may be used to help identify and complete the location.

MV may use the geographic coordinates associated with the selected event address to calculate the approximate distance from Harrogate, North Yorkshire.

This allows the website to determine whether the event may qualify for MV's local Full Event Setup & Coordination service.

Location information is used for event-service purposes and is not intended to track your ongoing physical location.

8. Photographs and inspiration images

You may choose to provide photographs of a venue, room or event space, or inspiration images showing the style you would like to achieve.

These images may be used by MV to understand the venue and prepare styling recommendations.

We will not publish identifiable client photographs for marketing purposes without appropriate permission.

9. Cookies and website technology

The website may use essential cookies or similar technologies needed for security, site functionality and the operation of forms.

We provide cookie preference controls so you can choose whether to allow optional cookies. Essential cookies and similar technologies may still be used where necessary for security, forms and core website functionality.

We do not currently use non-essential analytics, advertising or marketing cookies. If these are introduced in future, they will only be used in line with the cookie preference you have selected.

10. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, responding to enquiries and meeting legal, accounting or tax obligations.

Enquiries that do not progress may be deleted or anonymised after they are no longer reasonably required.

11. Keeping your information secure

We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, alteration or disclosure.

No online service can guarantee absolute security, but we aim to use reputable providers and appropriate security controls for the size and nature of the MV service.

12. International data processing

Some technology providers used by MV may operate infrastructure outside the UK.

Where personal information is transferred internationally, we expect the relevant provider to use appropriate safeguards as required by applicable data-protection law.

13. Your data protection rights

Depending on the circumstances, UK data-protection law may give you rights including the right to:

• Ask for access to personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to erase information in certain circumstances.
• Ask us to restrict certain processing.
• Object to certain uses of your information.
• Request transfer of information where applicable.
• Withdraw consent where processing is based on consent.

The precise rights available depend on the lawful basis on which information is processed. The ICO advises businesses to explain these rights clearly in their privacy information. [oai_citation:1‡ICO](https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/individual-rights/the-right-to-be-informed/what-privacy-information-should-we-provide/?utm_source=chatgpt.com)

14. Complaints about your personal information

If you have concerns about how we have handled your personal information, please contact us first so we can try to resolve them.

You may also have the right to complain to the Information Commissioner's Office, the UK's independent data-protection regulator. [oai_citation:2‡ICO](https://ico.org.uk/for-organisations/advice-for-small-organisations/privacy-notices-and-cookies/how-to-write-a-privacy-notice-and-what-goes-in-it/?utm_source=chatgpt.com)

15. Changes to this privacy policy

We may update this privacy policy as the MV website, technology providers or services develop.

The latest version will be published on this page together with the date it was most recently updated.

16. Contact us

For privacy questions or requests relating to your personal information, contact:

MV Event Styling
Email: events@MVeventstyling.com